Permanent Group Jobs
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Portfolio are proud to be working with our client, a well-established Insurance provider who offer legal expenses insurance to small and medium sized businesses. They have provided over 30 years' support, underwriting legal expenses risk for UK SMEs through the Peninsula Group. In 2021, they took the exciting decision to share their expertise with the wider Insurance market. As specialists in commercial liability insurance and legal expenses protection, they are committed to raising standards in the industry and providing flexible, market-leading products, services and advice to their expanding portfolio of coverholders. We are looking for a compliance analyst to support the senior team in ensuring the compliance framework is being followed. If you have worked in compliance in an FCA Regulated industry, preferably insurance, have offered compliance advice, given updates on legislation changes, and created regulatory reports, please apply today and we'll be in touch! Overall ResponsibilitiesThe purpose of this role is to support the delivery of an effective compliance framework across the company. The role holder will help to ensure that the company's compliance framework is robust and will support the business in ensuring that regulatory requirements are assessed and understood by employees; policies are developed to meet regulatory requirements; and compliance within the business is regularly monitored and evaluated. Key Roles & Responsibilities Horizon Scanning * Continually monitor and assess new and emerging trends in legislation, regulations, guidance and updates from various sources to understand the impact these changes may have on the business. * To regularly report on expected changes and provide feedback and support to the business on the implication of these changes. * To support the wider business with any changes in operating procedures or practice which are required as a result of changes in legislation, regulations, guidance and updates. Compliance Advice * Working with and supporting the Compliance Officer to provide accurate and timely advice and support to the business on compliance matters. Compliance Monitoring * Working with and supporting the Compliance Officer to conduct compliance monitoring in line with the Compliance Monitoring Plan. * Working with and supporting the Compliance Officer in the delivery of our Third-Party Audit plan through conducting audits with our partners. * To support the conduct of thematic compliance monitoring and reporting as directed by the Chief Risk Officer and/or the Risk Committee. Regulatory Reporting * Working with and supporting the Risk & Compliance Manager with Consumer Duty monitoring through the collection and analysis of Management Information gathered from our partners. * Ensuring that up to date and meaningful Management Information to the business on compliance related matters. Ad-hoc * To undertake any ad-hoc duties as necessary, such as data inputting, collating information, and producing reports. * To establish and maintain effective working relationships across the Risk & Compliance team and across the business as a whole. Qualifications & Experience * Professional qualification (such as CII), minimum part-qualified or working towards. * Experience (at least 2 years) working within an Insurance Risk and Compliance function. * The ideal candidate…
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Telephone CounsellorLOCATION: MANCHESTER OR HINCKLEY (OFFICE BASED OR HYBRID) OR WORKING FROM HOMESALARY: £27-31K DOE + £3K OVERNIGHT ALLOWANCE (DEPENDANT ON SHIFTS WORKED) + FANTASTIC BENEFITSREPORTING TO: COUNSELLING MANAGER Are you a BACP registered member?Have you completed 100 hours or more?Have you got a degree in counselling or a level 4 diploma? Are you passionate about supporting individuals in their mental health journey? Do you thrive in providing empathetic and effective counselling services? We have an exciting opportunity for counsellors to join an award-winning client based in Manchester! As a counsellor, you will play a crucial role in providing confidential counselling services to employees facing personal or work-related challenges. Your expertise will contribute to enhancing employee well-being and organizational productivity! If you're dedicated to making a positive impact through counselling and possess the skills to empower individuals to overcome obstacles, we want to hear from you. apply now to be a part of a dynamic team of counsellors!! THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, With an unrivalled track record of incredibly strong year on year growth of its subscription model business, My client support over 70,000 organisations and 13 million lives across the UK & Ireland. Part of a Global Business Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. My client has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. THE ROLE You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards BACP accreditation. DAY TO DAY RESPONSIBILITIES * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and triage to determine the most appropriate type of support required; demonstrating a thorough understanding of the company's products e.g. counselling support, legal advice, medical helpline, etc. * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk. * Provide "in the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution. * To take accurate information and record on the company's data base * Conduct full and robust clinical assessments in accordance with the company's procedures, ensuring the most clinically appropriate support is identified. * To effectively identify…
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SALARY: 21.5k - 23k Basic DOE + Guaranteed £250 for 3months+ UNCAPPED Commissions and Quarterly Bonuses. We are seeking a friendly and motivated entry levels sales advisor to join our team. As a sales Consultant, you will be responsible for building and maintaining relationships with clients and providing them with exceptional customer service. Your role will involve identifying potential customer and negotiating sales contracts. In addition, you will play a key role in achieving company targets and contributing to the growth and success of our business. If you are a results-driven individual with excellent communication skills and a passion for sales, we want to hear from you!Responsibilities * Build and maintain relationships with clients through regular contact and follow-up * Identify and prospect potential customers to generate leads and sales opportunities * Deliver product presentations and demonstrations to clients, showcasing the benefits and features of our products * Negotiate and close sales contracts, ensuring customer satisfaction and retention * Collaborate with the sales team to achieve company targets and meet individual sales goals * Provide exceptional customer service throughout the sales process, addressing any queries or concerns promptly and efficiently * Stay up-to-date with industry trends and developments, and share relevant information with clientsRequirements * Excellent communication and interpersonal skills, with the ability to build rapport with clients * Strong negotiation and persuasion skills * Highly motivated and target-oriented, with a track record of achieving sales goals * Ability to work independently and as part of a team * Knowledge of sales techniques and best practicesINDHIN
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SALARY: 21.5k - 23k Basic DOE + Guaranteed £250 for 3months+ UNCAPPED Commissions and Quarterly Bonuses. We are seeking a friendly and motivated entry levels sales advisor to join our team. As a sales Consultant, you will be responsible for building and maintaining relationships with clients and providing them with exceptional customer service. Your role will involve identifying potential customer and negotiating sales contracts. In addition, you will play a key role in achieving company targets and contributing to the growth and success of our business. If you are a results-driven individual with excellent communication skills and a passion for sales, we want to hear from you!Responsibilities * Build and maintain relationships with clients through regular contact and follow-up * Identify and prospect potential customers to generate leads and sales opportunities * Deliver product presentations and demonstrations to clients, showcasing the benefits and features of our products * Negotiate and close sales contracts, ensuring customer satisfaction and retention * Collaborate with the sales team to achieve company targets and meet individual sales goals * Provide exceptional customer service throughout the sales process, addressing any queries or concerns promptly and efficiently * Stay up-to-date with industry trends and developments, and share relevant information with clientsRequirements * Excellent communication and interpersonal skills, with the ability to build rapport with clients * Strong negotiation and persuasion skills * Highly motivated and target-oriented, with a track record of achieving sales goals * Ability to work independently and as part of a team * Knowledge of sales techniques and best practicesINDHIN
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SALARY: 21.5k - 23k Basic DOE + Guaranteed £250 for 3months+ UNCAPPED Commissions and Quarterly Bonuses. We are seeking a friendly and motivated entry levels sales advisor to join our team. As a sales Consultant, you will be responsible for building and maintaining relationships with clients and providing them with exceptional customer service. Your role will involve identifying potential customer and negotiating sales contracts. In addition, you will play a key role in achieving company targets and contributing to the growth and success of our business. If you are a results-driven individual with excellent communication skills and a passion for sales, we want to hear from you!Responsibilities * Build and maintain relationships with clients through regular contact and follow-up * Identify and prospect potential customers to generate leads and sales opportunities * Deliver product presentations and demonstrations to clients, showcasing the benefits and features of our products * Negotiate and close sales contracts, ensuring customer satisfaction and retention * Collaborate with the sales team to achieve company targets and meet individual sales goals * Provide exceptional customer service throughout the sales process, addressing any queries or concerns promptly and efficiently * Stay up-to-date with industry trends and developments, and share relevant information with clientsRequirements * Excellent communication and interpersonal skills, with the ability to build rapport with clients * Strong negotiation and persuasion skills * Highly motivated and target-oriented, with a track record of achieving sales goals * Ability to work independently and as part of a team * Knowledge of sales techniques and best practicesINDHIN
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SALARY: 21.5k - 23k Basic DOE + Guaranteed £250 for 3months+ UNCAPPED Commissions and Quarterly Bonuses. We are seeking a friendly and motivated entry levels sales advisor to join our team. As a sales Consultant, you will be responsible for building and maintaining relationships with clients and providing them with exceptional customer service. Your role will involve identifying potential customer and negotiating sales contracts. In addition, you will play a key role in achieving company targets and contributing to the growth and success of our business. If you are a results-driven individual with excellent communication skills and a passion for sales, we want to hear from you!Responsibilities * Build and maintain relationships with clients through regular contact and follow-up * Identify and prospect potential customers to generate leads and sales opportunities * Deliver product presentations and demonstrations to clients, showcasing the benefits and features of our products * Negotiate and close sales contracts, ensuring customer satisfaction and retention * Collaborate with the sales team to achieve company targets and meet individual sales goals * Provide exceptional customer service throughout the sales process, addressing any queries or concerns promptly and efficiently * Stay up-to-date with industry trends and developments, and share relevant information with clientsRequirements * Excellent communication and interpersonal skills, with the ability to build rapport with clients * Strong negotiation and persuasion skills * Highly motivated and target-oriented, with a track record of achieving sales goals * Ability to work independently and as part of a team * Knowledge of sales techniques and best practicesINDHIN
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Calling all HR professionals and employment enthusiasts!Join an award-winning, dynamic consultancy at the forefront of HR, Employment Law, and Health & Safety. Brace yourself for an exhilarating journey as we dive headfirst into an array of innovative projects! If you thrive on adrenaline-pumping challenges and want to be part of a vibrant, expanding team, this is your golden ticket!If you thrive in a challenging environment and seek to contribute to a growing, vibrant team, this is an exceptional opportunity. Responsibilities as a Regional HR Advisor: * Conduct meetings and hearings, providing expert support in a range of employee relations matters. * Facilitate settlement negotiations, mediation, and conciliation services. * Deliver guidance and advice, ensuring legal compliance and impartiality. * Produce high-quality, legally compliant reports promptly. * Oversee administrative procedures for effective file management. * Surpass targets by conducting seven meetings or hearings per fortnight. * Contribute to securing repeat business and showcasing services.As a HR Consultant, you'll play a pivotal role, leading meetings, negotiation sessions, and offering expert guidance on diverse employee relations matters. Your ability to maintain impartiality, assess risks, and communicate effectively will be instrumental. Benefits at a Glance: * Generous Leave: 25 days annual leave + Bank Holidays (increases with service). * Personal Time: A day off on your birthday. * Financial Incentives: Profit share scheme and referral opportunities. * Retirement Planning: Contributory pension scheme. * Rewards: Christmas Bonus * Well-being Support: Award-winning Employee Assistance Programme. * Health Coverage: Private health insurance after 5 years. * Career Growth: Demonstrable career progression. * Convenience: Based from home - no commute! Embrace the advantages of joining our team: from substantial annual leave and birthday holidays to profit-sharing incentives and a pathway to private health insurance, your career journey is set for advancement. Bid farewell to commuting - work conveniently from your home base!Ready to bring your expertise and dedication? Whether you're an experienced HR professional or a legal expert, if you possess the drive, skills, and attention to detail, we invite YOU to join our league of exceptional professionals! 🚀 P965559CC24R34INDFIR
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Calling all HR professionals and employment enthusiasts!Join an award-winning, dynamic consultancy at the forefront of HR, Employment Law, and Health & Safety. Brace yourself for an exhilarating journey as we dive headfirst into an array of innovative projects! If you thrive on adrenaline-pumping challenges and want to be part of a vibrant, expanding team, this is your golden ticket!If you thrive in a challenging environment and seek to contribute to a growing, vibrant team, this is an exceptional opportunity. Responsibilities as a Regional HR Advisor: * Conduct meetings and hearings, providing expert support in a range of employee relations matters. * Facilitate settlement negotiations, mediation, and conciliation services. * Deliver guidance and advice, ensuring legal compliance and impartiality. * Produce high-quality, legally compliant reports promptly. * Oversee administrative procedures for effective file management. * Surpass targets by conducting seven meetings or hearings per fortnight. * Contribute to securing repeat business and showcasing services.As a HR Consultant, you'll play a pivotal role, leading meetings, negotiation sessions, and offering expert guidance on diverse employee relations matters. Your ability to maintain impartiality, assess risks, and communicate effectively will be instrumental. Benefits at a Glance: * Generous Leave: 25 days annual leave + Bank Holidays (increases with service). * Personal Time: A day off on your birthday. * Financial Incentives: Profit share scheme and referral opportunities. * Retirement Planning: Contributory pension scheme. * Rewards: Christmas Bonus * Well-being Support: Award-winning Employee Assistance Programme. * Health Coverage: Private health insurance after 5 years. * Career Growth: Demonstrable career progression. * Convenience: Based from home - no commute! Embrace the advantages of joining our team: from substantial annual leave and birthday holidays to profit-sharing incentives and a pathway to private health insurance, your career journey is set for advancement. Bid farewell to commuting - work conveniently from your home base!Ready to bring your expertise and dedication? Whether you're an experienced HR professional or a legal expert, if you possess the drive, skills, and attention to detail, we invite YOU to join our league of exceptional professionals! 🚀 P965559CC23R33INDFIR
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Calling all HR professionals and employment enthusiasts!Join an award-winning, dynamic consultancy at the forefront of HR, Employment Law, and Health & Safety. Brace yourself for an exhilarating journey as we dive headfirst into an array of innovative projects! If you thrive on adrenaline-pumping challenges and want to be part of a vibrant, expanding team, this is your golden ticket!If you thrive in a challenging environment and seek to contribute to a growing, vibrant team, this is an exceptional opportunity. Responsibilities as a Regional HR Advisor: * Conduct meetings and hearings, providing expert support in a range of employee relations matters. * Facilitate settlement negotiations, mediation, and conciliation services. * Deliver guidance and advice, ensuring legal compliance and impartiality. * Produce high-quality, legally compliant reports promptly. * Oversee administrative procedures for effective file management. * Surpass targets by conducting seven meetings or hearings per fortnight. * Contribute to securing repeat business and showcasing services.As a HR Consultant, you'll play a pivotal role, leading meetings, negotiation sessions, and offering expert guidance on diverse employee relations matters. Your ability to maintain impartiality, assess risks, and communicate effectively will be instrumental. Benefits at a Glance: * Generous Leave: 25 days annual leave + Bank Holidays (increases with service). * Personal Time: A day off on your birthday. * Financial Incentives: Profit share scheme and referral opportunities. * Retirement Planning: Contributory pension scheme. * Rewards: Christmas Bonus * Well-being Support: Award-winning Employee Assistance Programme. * Health Coverage: Private health insurance after 5 years. * Career Growth: Demonstrable career progression. * Convenience: Based from home - no commute! Embrace the advantages of joining our team: from substantial annual leave and birthday holidays to profit-sharing incentives and a pathway to private health insurance, your career journey is set for advancement. Bid farewell to commuting - work conveniently from your home base!Ready to bring your expertise and dedication? Whether you're an experienced HR professional or a legal expert, if you possess the drive, skills, and attention to detail, we invite YOU to join our league of exceptional professionals! 🚀 P965559CC21R31INDFIR